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NTI Accident Assist

NTI understands the importance of efficiently managing the scene of an accident to contain recovery costs and to get you vehicle back on the road as soon as possible.

That’s why we have developed NTI Accident Assist. If your vehicle is involved in an accident, you can call NTI Accident Assist on 1800 684 669 (1800 NTI NOW) at any hour of the day or night, and we can:

  • provide over-the-phone trauma assistance to the driver until help arrives
  • relay urgent messages to loved ones, suppliers etc.
  • arrange to transport the driver back to base*
  • authorise an NTI Heavy Motor Recovery Operator to recover the vehicle using the latest skills and equipment to prevent further damage
  • ensure the load recovery cost is fair
  • oversee clean-up of the accident scene*
  • lodge the claim automatically (in most cases we will not require a claim form)
  • arrange post-trauma counselling for the driver if required

NTI ACCIDENT ASSIST demonstration video